iweb Posted April 7, 2008 Posted April 7, 2008 Friend has a HP laptop with Vista home basic and he bought a Logitech V220 USB cordless mouse, it didn't have the software so I went to Logitech and downloaded the software for V220 and Vista. When I plug in the USB thingie it says found new hardware and then I click load drivers when it askes if it should, it goes online and looks for 5 minutes or so and then says it cannot find it. When I open the mouse program it does not have all the tabs to check battery, mouse settings, etc like the help sayes to check. I plugged the USB thingie into my Dell with XP and the mouse worked without having to load any drivers or software. What should I do now? Quote
SandBox_Kid Posted April 7, 2008 Posted April 7, 2008 Friend has a HP laptop with Vista home basic and he bought a Logitech V220 USB cordless mouse, it didn't have the software so I went to Logitech and downloaded the software for V220 and Vista. When I plug in the USB thingie it says found new hardware and then I click load drivers when it askes if it should, it goes online and looks for 5 minutes or so and then says it cannot find it. When I open the mouse program it does not have all the tabs to check battery, mouse settings, etc like the help sayes to check. I plugged the USB thingie into my Dell with XP and the mouse worked without having to load any drivers or software. What should I do now? At the step in bold do you have a choice to piont to the driver you downloaded instead of going to the internet to look? We backrev everything here at work to XP, so I am taking a shot in the dark. Quote
iweb Posted April 7, 2008 Author Posted April 7, 2008 At one point it told me to put in the cd that came with the mouse but I don't have that, only other choice was to go online and look. Quote
SandBox_Kid Posted April 7, 2008 Posted April 7, 2008 At one point it told me to put in the cd that came with the mouse but I don't have that, only other choice was to go online and look. ...and I assume there is no browse option at this point either? Quote
EY3BA11 Posted April 7, 2008 Posted April 7, 2008 it usually works like this.. unplug the mouse... start the installation suite.. Follow the directions.. It usually prompts you when its OK to plug in the device. Quote
iweb Posted April 7, 2008 Author Posted April 7, 2008 No option to browse, I have done the instructions, I found on the help to do reconnect in the software program and it says to unplug, restart reconnect option, replug, which I do and it shows found new device but then goes thru the whole going online to find drivers. Quote
EY3BA11 Posted April 7, 2008 Posted April 7, 2008 that tells me that the drivers or install suite you found off logitechs site wasnt installed properly.. Quote
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