mineurbiz Posted October 24, 2012 Posted October 24, 2012 I have to say TOP NOTCH in customer service!!! I installed a SSV Stage 3 system in a XP this past weekend and the woofer played for a while, then when we went to play it again, it did not work. I tested a few things to find that the woofer has actually stopped working, but had no visible damage. Talked to Sam and he did not have one in stock, but said he would call his supplier in the am and give me a call. Sam true to his word, called me in the am and is having his supplier drop ship a new woofer to me next day air. This guy is super helpful and stepped up to fix something that was not his fault, but wanted to take care of his customer. He gives you his cell phone number incase you have any issues with the install, during non-business hours. http://www.dunertunes.com/ 1 Quote
mush Posted October 24, 2012 Posted October 24, 2012 Right on!! Glad to see good customer service isn't dead yet Quote
mineurbiz Posted October 24, 2012 Author Posted October 24, 2012 No doubt, with the way he has stepped up and covered everything and worked with us, I am glad to tell people about him!! Quote
badass24racing Posted November 13, 2012 Posted November 13, 2012 LOVE THEIR I POD SYSTEM 2 YEARS NO ISSUES Quote
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