mineurbiz Posted May 4, 2007 Posted May 4, 2007 OK since cole had one up on me with wrecks, I am unwillingly trying to catch him with dents. I took my truck in to the dealer for a fuel filter change and got it back late on Saturday with a caved in tailgate. I walked around from the passenger side to the driver side and never checked the gate. When I got home, I found that my tailgate was dented bad. It was to late to call the dealership service department so we called on Monday. I was shocked they asked that I come down and the writer that took my truck in on Friday night looked at it and said the dent was not there when it was dropped off and took my gate and it taking care of it. They are giving me a new tailgate. What I thought was going to be a really bad deal turned out ok. I was mad that they gave it back to me that way, but thankful they just took care of it!!! Quote
Sincity_blondie Posted May 4, 2007 Posted May 4, 2007 OK since cole had one up on me with wrecks, I am unwillingly trying to catch him with dents. I took my truck in to the dealer for a fuel filter change and got it back late on Saturday with a caved in tailgate. I walked around from the passenger side to the driver side and never checked the gate. When I got home, I found that my tailgate was dented bad. It was to late to call the dealership service department so we called on Monday. I was shocked they asked that I come down and the writer that took my truck in on Friday night looked at it and said the dent was not there when it was dropped off and took my gate and it taking care of it. They are giving me a new tailgate. What I thought was going to be a really bad deal turned out ok. I was mad that they gave it back to me that way, but thankful they just took care of it!!! WOW. I honestly thought that story was going to end with you getting screwed. Im actually surprised they stepped up. Thats awesome they did though!! Im glad they did the right thing. wanna tell us who the dealership was? give them a little service plug?? Quote
Grimace Posted May 4, 2007 Posted May 4, 2007 Goes to show. People won't say anything till u notice. buy glad they came to there senses. That's a cool ending. Quote
BudlightBob Posted May 4, 2007 Posted May 4, 2007 Thats cool Did dealership work for 7 yrs and got out and opened my own shop, because most of them aren't like that. Quote
mineurbiz Posted May 4, 2007 Author Posted May 4, 2007 WOW. I honestly thought that story was going to end with you getting screwed. Im actually surprised they stepped up. Thats awesome they did though!! Im glad they did the right thing. wanna tell us who the dealership was? give them a little service plug?? I debated on giving their name, since I did not want to bash them for the mistake of possibly one person. I also thought I would get SCREWED, but was very pleased when my fiance called them and he said that they would take care of it, but did not believe it until I got there and no questions that is exactly what he did. Quote
Danielle Posted May 18, 2007 Posted May 18, 2007 That is great that it worked in your favor I bet you were doing the :hug: after you first thought was Quote
mineurbiz Posted May 18, 2007 Author Posted May 18, 2007 I am finally getting my BRAND NEW tailgate on Monday. Quote
Danielle Posted May 18, 2007 Posted May 18, 2007 I am finally getting my BRAND NEW tailgate on Monday. :hug: good for you....... :hug: :no_no: :angry2: :ahhhhh: :ahhhhh: :ahhhhh: :chkn: I threw you a party doing a dance just for you Quote
Richard Cheese Posted May 18, 2007 Posted May 18, 2007 i have seen/heard/experienced many negative run-ins wit the local dealership. sounds like your dealer is a good guy, trying to run it right Quote
offroadracer Posted May 18, 2007 Posted May 18, 2007 thats true ...dealers usually tell ya too bad!! Quote
mineurbiz Posted May 18, 2007 Author Posted May 18, 2007 Yeah I feel pretty lucky that it turned out the way it did. Quote
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