Sorry, but I must beg to differ with you on this one. (You probably had a jackass of a salesperson, tho....they can be found anywhere!) We have bought twice from them now. Our first was a TT, 24' WideLite. Jeannette took very good care of us on that one, so when we upgraded to our TH, we went back to her. Brought a printout with us of the exact same model we wanted located in WA state for thousands less, "demanded" a price match and they did it!! When all was said and done, we walked outta there with the TH (options/upgrades inc), upgraded hitch installed, and sales tax for $5K less than their original invoice price! Even installed a flip-town table I wanted free of charge. I think we SCORED!!