Ditto on Wheelers, so I dont know if it helps that you buy it in town. I had electrical issues, had my weekend warrior in Wheelers for 6 WEEKS. finally went to get it, and I also have my convection oven falling back into the cabinte, those parts they say are on order. It hAS NOW BEEN OVER 3 MONTHS and no word YET. Called there last week, and course you cant talk to the service advisosrs as they are ALWAYS with a customer. So I left a message.. THE WAITING GAME IS STILL ON.. I am thinking they make it another 5 months or so and the 2 year warranty will be out, so I'LL be stuck I guess......................