Sorry to hear about your rail Pete. That is a bummer! At least no one was hurt.
Like others have said, I would talk to Short Sand cars about the rail. Since you are a forum moderator, a little bit of service on their part may go along way. Word of mouth is a key proponent for sales.. Good or bad so if there is a weak link in their design and they step up, it would only do them good. If they dont, an issue like this could really hurt sales. Good luck and keep us posted.